It packages Jev evaluation behind a provider interface and exposes inspectable typed-request examples, so an API caller can switch among TypeSafe and other evaluation providers while keeping the same state-and-questions contract.
The backend exposes a TypeSafe System One evaluation provider that forwards a caller's state, named typed questions, and model to the Jev endpoint, validates the typed response, and retries rate-limit, overload, or network failures with backoff. Its served playground contains illustrative presets for agent routing, support triage, prompt-injection screening, and other decisions; those presets are examples, not proof of a deployed application workflow.
Which team should handle this ticket?
Illustrative support-triage preset: subject “Charged twice this month”; body reports a duplicate subscription charge on the 3rd for a second consecutive month and requests a refund today; customer is enterprise, tenure 26 months, with 2 previous tickets. This is an example, not captured runtime traffic.
Does the customer explicitly ask for a refund?
Illustrative support-triage preset: subject “Charged twice this month”; body reports a duplicate subscription charge on the 3rd for a second consecutive month and requests a refund today; customer is enterprise, tenure 26 months, with 2 previous tickets. This is an example, not captured runtime traffic.
Does the message convey urgency?
Illustrative support-triage preset: subject “Charged twice this month”; body reports a duplicate subscription charge on the 3rd for a second consecutive month and requests a refund today; customer is enterprise, tenure 26 months, with 2 previous tickets. This is an example, not captured runtime traffic.
An API caller submits state and named typed questions with provider/model configuration. The playground also supplies illustrative support-triage presets.
The TypeSafe provider sends the request to /v1/systemone and handles bounded timeout and retries.
Validate the answer envelope and return typed answers through the evaluation API.
It packages Jev evaluation behind a provider interface and exposes inspectable typed-request examples, so an API caller can switch among TypeSafe and other evaluation providers while keeping the same state-and-questions contract.
